Smart Meters communicate between your home and your energy supplier using a wireless network. Your gas meter, electricity meter and IHD all communicate together allowing the IHD to show your gas and electricity balances. You can position your IHD anywhere in your home so you can easily view it whenever you want to.
You can choose to top-up from home, on the go or at your nearest PayPoint outlet - It’s easy!
SMART METER TOP-UP
Your Smart Meters will safely store data about the energy you have used however, they will not hold any personal information about you. Using your in-home display unit, you will be able to view your energy usage and with your permission, information such as meter readings and credit balances will be shared with us. Your Network Operator will have access to this data, in an anonymous form, to enable them to better understand energy usage and allow them to plan for your energy needs.
E (Gas and Electricity) Ltd is a signatory of the Smart Meter Installation Code of Practice (SMICoP) whose main objectives are to ensure that as a customer, you receive a high standard of service throughout the installation process and as a result, know how to use and benefit from the smart metering equipment to help improve the energy efficiency within your home.
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